MANAGE

When it comes to management, better leave it to the experts.​
​Provident Investment's management services including property management, building management and yield maximization form part of its asset management mandate to maximize cashflow and profitability for clients while maintaining their assets to a high standard at competitive rates.
Provident Investment endeavors to provide hands-off/turnkey solutions for clients. As such, through its network of industry professionals, we also provide access to legal, tax, accounting and other valuable services.

PROPERTY MANAGEMENT

Provident Investment manages properties all over Japan, and provides owners with bilingual support in English and in Japanese. Provident Investment takes care of the complete Property Management Cycle on behalf of its owners and investors.

Provident Investment manages residential and commercial properties from single apartments to entire buildings.

Provident Investment's property management services include the following:

• Market research & rent setting for rental income maximization
• Advertise vacant rooms​
• Coordinate tenant inspections for vacant rooms
• Screen and qualify prospective tenants
• Provide owners with a complete hands off experience by contracting with tenants on behalf of owners
• Rent collection through Provident Investment's automated direct debit system
• Handle delinquent rent and legal eviction proceedings
• Coordinate repairs
• Hire only reliable, professional vendors who provide quality work at economic rates
• Organize for the payment of all property expenses on time​
• Organize contract renewals
• Assist tenants with all concerns in a friendly and professional manner​​
• Handle tenant concerns through Provident Investment's 24 Hour Tenant Support Service in 18 languages: English, Japanese, Chinese, Korean, Thai, Portuguese, Spanish, Nepalese, French, Vietnamese, Russian, Indonesian, Italian, Dutch, Filipino, Malay, Burmese, and Khmer 

Provident Investment's Property Management Cycle

• When receiving a tenant leaving notice, discuss with tenants the reason for departure and attempt to resolve any issues to keep tenant happy where possible
• Understand the reason for each tenant departure to reduce tenant departures in the future where possible
• Coordinate tenant departures
• Assess room condition and collect funds from departing tenants
• Organize room turnover and vacancy preparation
• Recommend renovations and upgrades where necessary to maximize rental income
• Review rents periodically for market changes
• Analyze insurance needs
• Provide periodical cash flow statements and clear and transparent reporting​​

BUILDING MANAGEMENT

For clients who have entrusted Provident Investment with the management of their buildings, Provident Investment provides complete building management services through its network of industry professionals, and takes care of the following services:

• Periodic building inspection  and condition assessment
• Repairs and renovations
• Building and common area cleaning
• Garbage collection
• Water tank cleaning and water purity tests
• Periodic inspections of fire safety equipment
• Elevator inspections  and maintenance
• Assess building and tenant safety concerns
• Analyze insurance needs
• Organize for the payment of all property expenses on time
• Hire only reliable professional vendor

YIELD MAXIMIZATION

Provident Investment integrates proactive yield maximization in all of its management duties. This includes the following:

• Actively reduce costs
• Recommend strategies to speed up leasing activities
• Constantly research the rental market and actively negotiate with tenants to maximize rental income
• Ensure property upgrades result in measurable returns
• Prolong the life of the building facilities with smaller repairs instead of replacements where it is possible
• Actively research the market for exit opportunities